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Qnap Singapore NAS Network Attached Storage
  • QNAP Products
    • Qnap NAS – HOME and SOHO
    • Qnap NAS – Expansion
    • Qnap NAS – SMB Small Medium Business
    • Qnap NAS – Enterprise
    • Qnap NAS – Demo
  • Guides
    • Basic Linux Commands
    • How To Complete Reset / ReInstall Qnap
    • ISCSI Lun Recovery
    • Qnap Benchmark, Lun Speed & Stability Test
    • Qnap Data Recovery
    • Qnap Firmware Reflash / Recovery
    • Qnap Raid Recovery
    • What is Stress Test and How to Do Guide
  • Features
    • Cross-platform sharing
    • Windows Active Directory (AD)
    • Shared folder aggregation
    • ISO mount
    • Batch user upload
    • High-performance data sharing
    • FTP server
    • Web File Manager
    • Network service discovery
    • Web-based Distributed Authoring and Versioning (WebDAV)
  • FAQs
    • Cannot Access to Shared Folders
      • Qnapfinder Cannot Find My NAS
    • Filename Characters Are Corrupted
    • Forgot Admin Username and Password
    • Hard Disk Drive Error
    • How to Start / Stop Services on Qnap
    • ISCSI Luns are not exist under .@iscsi folder
    • Meaning Of Led Lights and Alarm Sounds
    • Qnap Becomes Unreachable When I Plug Qnap to My Network
    • Qnap ISCSI Problems & How to Fix
    • Qnap ISCSI Lun Lost and How to Restore
    • RAID System Errors
    • Reset Button Function
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    • Warning : Re-Launch Process & The File System Is Not Clean
    • What is RAID? Redundant Array of Independent Disks
  • Contact Us
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Qnapfinder Cannot Find My NAS

Make sure your NAS and the PC are connected to the network correctly.

If you are using Windows XP SP1, please do the following:

  1. Go to “Control Panel” > “Network and Internet Connections” in the Category view or go to “Network Settings” > “Control Panel” in the Classic view.
  2. Click “Network Connections” and double click the icon for your network connection.
  3. Click “Properties” and select “Advanced” tab.
  4. Uncheck the option “Internet Connection Firewall”.
  5. Install the Finder and try again.

If you are using Windows XP SP2, click “Unblock” when the Windows Firewall dialog appears to run the Finder.

Windows 7 users can click “Allow access” to unblock the Finder from Windows Firewall.

If the problem persists, check if other anti-virus programs or firewalls are running; disable them and run the Finder again.

If you still cannot access your NAS by the Finder or by entering the NAS IP in the web browser directly, please do the following:

  1. Check your LAN cable connection and the LAN LED is flashing.
  2. Check if the Status LED (same as the Power LED for some models) glows green. If the Status/Power LED flashes red or red and green alternatively, the NAS is not initialized or the hard drive(s) are not ready.
  3. Reset the NAS by pressing the reset button for 3–4 seconds. This will clear the administrator password and network settings (DHCP will be used and the default user name and password is: admin/admin).After two beeps on the system startup, run the Finder again to find your NAS or open a web browser and enter http://NAS_IP:8080. (If your NAS is connected to your PC directly, the NAS IP is 169.254.100.100:8080).

If you still cannot access the NAS after Step 3, please do the following:

  1. Turn off the NAS.
  2. Take out all the hard disk drives.
  3. Restart the NAS.

from :

http://helpdesk.qnap.com/index.php?/Knowledgebase/Article/View/103/0/i-have-connected-the-nas-and-my-pc-to-the-same-subnet–however-qnap-finder-cannot-find-my-nas

 

I take this document from Qnap helpdesk, It continues with “send it to technical departmant”, but you can solve it by yourself, so please keep on reading my fixed document;

You will hear a beep after pressing the power button, followed by 2 beeps 2 minutes later.

If you cannot hear first beep, Please contact your local reseller or distributor for repair or replacement service. Device Mainboard or Flash maybe damaged.

If you cannot Hear the two beeps, the NAS Firmware is Damaged. To fix this problem, please follow “Qnap firmware Recovery / Reflash” Documents.

If you can Hear Two Beeps, Please follow my other documents.

If you couldnt solve problem by yourself, Please contact your local reseller or distributor for repair or replacement service

CONTACT US!

Disclaimer: Win-Pro Consultancy is a reseller of QNAP Products. For Technical Support, please visit www.qnap.com

If you are interested in QNAP Products:
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Phone Number : +65 6717 8729
Fax Number : +65 6717 5629

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Inno Centre
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© 2023 · The IT Company (Since 1993) - Singapore - Win-Pro Consultancy Pte Ltd / Malaysia - WinProMy Consultancy Sdn Bhd

  • QNAP Products
    • Qnap NAS – HOME and SOHO
    • Qnap NAS – Expansion
    • Qnap NAS – SMB Small Medium Business
    • Qnap NAS – Enterprise
    • Qnap NAS – Demo
  • Guides
    • Basic Linux Commands
    • How To Complete Reset / ReInstall Qnap
    • ISCSI Lun Recovery
    • Qnap Benchmark, Lun Speed & Stability Test
    • Qnap Data Recovery
    • Qnap Firmware Reflash / Recovery
    • Qnap Raid Recovery
    • What is Stress Test and How to Do Guide
  • Features
    • Cross-platform sharing
    • Windows Active Directory (AD)
    • Shared folder aggregation
    • ISO mount
    • Batch user upload
    • High-performance data sharing
    • FTP server
    • Web File Manager
    • Network service discovery
    • Web-based Distributed Authoring and Versioning (WebDAV)
  • FAQs
    • Cannot Access to Shared Folders
      • Qnapfinder Cannot Find My NAS
    • Filename Characters Are Corrupted
    • Forgot Admin Username and Password
    • Hard Disk Drive Error
    • How to Start / Stop Services on Qnap
    • ISCSI Luns are not exist under .@iscsi folder
    • Meaning Of Led Lights and Alarm Sounds
    • Qnap Becomes Unreachable When I Plug Qnap to My Network
    • Qnap ISCSI Problems & How to Fix
    • Qnap ISCSI Lun Lost and How to Restore
    • RAID System Errors
    • Reset Button Function
    • Stuck At Booting / Loading Drive Error
    • Warning : Re-Launch Process & The File System Is Not Clean
    • What is RAID? Redundant Array of Independent Disks
  • Contact Us
  • Locate Us